All Policies
Cancellation Policy

Package Cancellation Policy

Clear and simple cancellation terms for all tour package bookings with StaysUp.

Registration Charges

Registration Charges are non refundable and transferable.

Cancellation Fees

If cancel 30 days before the start date of the trip, 25% of tour package amount will be charged as cancellation fees.

If cancel 15 days before the start date of the trip, 50% of tour package amount will be charged as cancellation fees.

If cancellations are made within 7 days before the start date of the trip, 100% of tour package amount will be charged as cancellation fees.

Weather Conditions & Government Restrictions

In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases, we will try our best to provide an alternate feasible activity. However no refund will be provided for the same.

Lockdown & Credit Shell

In case of Lockdown in destination place, credit shell will be released, you can use it in future bookings, after deduction of IRCTC/Airline Cancellation Charges.

In case of Credit shell issue, which can be used further in Any trip within 365 days of issue for same number of persons.

Need Help? Contact StaysUp

Our travel experts are happy to answer any questions about this policy.

Call Us +91 70064 55735 Email Us sumit@staysup.in
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For any questions about cancellations, please contact our support team before making changes to your booking.